As an author of electronic Netiquette, I have written in my books (see below) and this blog about the use of cliches, stale phrases and words which will compromise a communication, sometimes with dramatic effects.
Here is a nice list that follows.
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Revealed: The 10 most scream-inducing business jargon
phrases
To "touch base offline" was ranked the worst
phrase CREDIT: ALAMY
http://www.telegraph.co.uk/Lauren
Davidson
16 JUNE 2016 • 7:00AM
The corporate world can be an
impenetrable place even without the code words that those on the inside abuse
with abandon.
A
new survey of 2,000 business travelers has revealed the 10 most hated items of
"management speak", the jargon that invades board
rooms, marketing meetings and professional emails.
To
"touch base offline" topped the list, angering those who preferred to
say "let's meet and talk", according to Jargon Buster, a
new book curated by language expert Adam Jacot de Boinod for Amba Hotels.
"Blue
sky thinking", meaning creative ideas that are not constrained by
preconceptions – similar to "thinking outside the box", which ranked
fifth on the list – and "to punch a puppy" rounded out the top
three.
The
canine catchphrase, which means to do something unpleasant that is good
for the business, was more offensive to women than to men, irritating 29pc and
20pc of respondents respectively.
“It
was fascinating to see the emotional response that business travelers have to
certain terms or phrases," said Goldsmiths University behavioral
expert Patrick Fagan.
"While
some feel repelled by certain words, and attracted to others,
the majority of business travelers feel that many of the buzzwords have no
concrete or effective meaning."
The
10 most hated jargon phrases
1. Touch
base offline (let’s meet and talk)
2. Blue
sky thinking (creative ideas free from
practical constraints)
3. Punch
a puppy (do something detestable but good for the business)
4. Thought
shower (to come up with several ideas)
5. Thinking
outside the box (thinking creatively and
innovatively)
6. It’s
on my radar (I’m aware of it)
7. Close
of play (the end of the day)
8. Singing
from the same hymn sheet (all in agreement)
9. Peel
the onion (to examine a problem in detail)
10. To
wash its own face (to justify or pay for itself)
Other
repeat offenders not included in Jargon Buster's top 10 include
"to circle back", to "action" something and to
"reach out".
Research
by the Institute of Leadership and Management has found that a quarter of
British workers find corporate jargon to
be a “pointless irritation”.
The
majority of business travelers feel that many of the buzzwords have no
concrete or effective meaning
Chrissie
Mahler, founder of the Plain English Campaign, has called management
speak "downright dangerous" and criticized it of
"acting as a barrier to procuring new business".
Last
year, the Financial Conduct Authority warned firms in the City to
avoid small print packed with complicated technical language, which can
confuse clients and lead to unnecessary complaints.
"Corporate
jargon needs refreshing and we are on a mission to shake up the standard
business language that so many of us come across in our everyday lives," said Colin
Roy, chief marketing officer at GLH Hotels, the London-based
subsidiary of GuocoLeisure Group that owns Amba H
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