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I have put
forth both in my blog and my book about how electronic communication has, fundamentally,
many core parts of Netiquette in common. However, there are obvious differences
such as dress code! Here is a nice and basic article about some particular
things to do or not do.
Sunday, 1 March 2015 http://leadership-mantra.blogspot.in
This is
the age of " Going Lean".
Organizations want to improve
productivity without increasing the operating cost. Of course ,
technology and innovations make is very much possible to cut cost and at the
same time increase the efficiency.
One of the most common and effective
method that most organizations have adopted is to cut down on travel.
As a replacement, Teleconferencing and video conferencing are being
embraced .
To make these virtual meetings more
effective, there are certain etiquette which should be followed.
Phone
teleconferencing etiquette
This is often referred to as
conference calling or audio conferencing, and refers to any conference that
takes place via a telephone. The key etiquette rules that apply to phone teleconferences
are as follows:
·
A round of introductions is
necessary -- Teleconference call participants
are never in the same physical location. When you talk over the phone all you
hear is audio sounds, so you lose the ability to know exactly who you are
talking to. One of the very first things that should take place before a
teleconference call begins is to introduce all of the conference call
participants. Everyone should have a clear understanding of who is present in
the room listening in on the call.
·
Reduce all possible distractions
-- Have you ever talked to someone on a phone call and all you could hear on
the other end were papers rattling or some other endless background noise ? It
can be very distracting, and can really hinder effective communication.
While you can never fully eliminate all possible distractions from the
conference call, it is important to make the effort to eliminate as much
noise and distraction as possible.
·
Be considerate
-- This is just as important in personal meetings as it in
conference calls. Let other's speak. Don't interrupt. Don't monopolize
the conversation so that no one else has the opportunity to voice an
opinion. These are all basic rules of polite interpersonal communication, but
they are certainly important to remember.
·
Keep an eye on time
-- Another important phone teleconferencing rule to follow
is time management. Don't allow the
conference call to get off topic and stick to the agenda. It is a
good idea to set a time limit on the conference call when you organize
the conference so that everyone can plan accordingly. If you find
yourself going over the time limit, be considerate. You may need to postpone
the rest of the conference call to a later time to accommodate everyone's
schedule.
Video
conferencing etiquette
This conferencing term refers to the
use of both audio and video images together. Conference participants can not
only hear each other, they are also able to view all attendees. The following
are the proper etiquette rules for video conferences:
·
Dress appropriately
-- Since a video conference not only allows you to view those
on the other end of the conference, they can also view you. Wear proper
business attire for your respective role. Also, don't where any colors or
patters that are too crazy. These may make it very difficult for the
viewer to focus.
·
Do not eat or drink
-- While this is not appropriate for any conference, it is
especially not appropriate for a video conference where all the participants
can see what you are doing.
·
Use your manners
-- General manners for public interaction apply.
Introduce yourself, speak clearly, don't interrupt, turn off your cell phone,
and make eye contact.
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In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications.
Lastly, I
am the founder and president of Tabula
Rosa Systems, a company that provides “best of breed” products for network,
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