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1.
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The following test is from my boos, please see below. For more details on this test. If you score greater than 80%, you have a high IQ!
Netiquette IQ Test
What
should your “from” field show?
A) Your service provider; B)
Your full name; C) Your desired reply address; D) Your nickname, E) All of the above
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2.
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What
should the “to” field show?
A) Desired public recipient(s); B)
Anyone who wishes to receive the message; C) Both A and B; D)
Neither A or B, E) None of the above
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3.
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Who
should be in a “cc” field?
A) Those not expected to reply; B)
Those who need to know the content; C) Those in any preceding
message; D) Both A & B, E) None of the above
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4.
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Subject
fields should:
A) Never be blank; B) Be changed for
different topics; C) Left unchanged when an initial direct reply
is given; D) Not exceed 10-12 words, E)
All of the above
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5.
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Subject
fields:
A) Do not require capitals; B)
Should end with a punctuation mark; C) Should not include
links; D) Can have all capitals if urgent, E)
Use normal punctuation except the end of the entry
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6.
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A
recipient in a cc field should:
A) Never reply; B) Reply only to
appropriate people; C) Include others when replying; D) Reply only to the sender, E) A & C
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7.
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When
a recipient is in a “Bcc” field, one:
A) Can forward a message; B)
Should never forward the message; C) Should only forward to a new recipient; D) Ought to reply if deemed important, E)
Both B & D
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8.
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A
subject field:
A) Can comprise the entire message; B) Can be partially changed by a replier; C)
Can be fully changed by a replier, D) Both A & B, E)
Both A & C
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9.
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Salutations:
A) Should always be used; B) Are only needed in business email; C)
Should never use nicknames; D) Should include official titles, E)
Both A & C
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10.
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Salutations
should:
A) Include all To and cc recipients; B) Only include To: recipients; C) Usually have more than one word; D)
Be followed by a colon or comma, E)
B, C and D
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11.
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Salutations
should include:
A) Someone’s first and last names; B) No abbreviations; C) A capital for the first word; D) All of the above, E) None of the above
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12.
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When
multiple people are addressed in a salutation:
A) Always spell out everyone’s name and
title; B) “To All” can always be used; C) “Sirs” can be used if all are male; D) All of the above, E) None of the above
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13.
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If
an email is to a stranger,
A) The reason for the email should be
stated first; B) An introduction should be done first; C) An introduction and purpose can be
done in either order; D) A purpose is not necessary, E) None of the above
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14.
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Font
sizes in email should:
A) Be 8-10 point B) Be determined by the font style; C)
Use regular text but all italics is acceptable; D) Be 10-12 point, E)
Both C & D
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15.
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Which
of the following are the most common type of email:
A) Spam; B) Personal; C)
Business; D) Social, E) Commentary
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16.
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Formal
email should not have:
A) Concise descriptions; B)
The pronoun “I”; C) Acronyms; D) Any threads, E)
All threads
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17.
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Which
of these are acceptable as a full email
A) Thank you; B) You bet; C)
Sorry; D) A & C, E) A & B
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18.
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Which
of the following are correct for normal email:
A) 12:00 noon; B) 12 pm; C)
12:00 pm; D) 1200 hours, E) Noon
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19.
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Attachments should:
A) Be equal or less than 10MB; B)
Always be used for resumes; C) Have short titles (four words or less); D)
None of the above, E) A, B & C
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20.
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When
sending an urgent email:
A) Flags should always be used; B)
Multiple exclamation marks should be used in the address field; C) Be stated as “Urgent” in the address field; D)
All of the above, E) None of the above
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21.
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According
to surveys, most email users:
A) Believe they check less than they
do; B) Respond less quickly than they actually do; C) Write worse email than they believe
they do; D) All of the above, E) None of the above
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22.
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Which
of the following is acceptable for using parentheses:
A) Adding information; B)
Adding an afterthought; C) Adding a personal opinion; D)
All of the above, E) None of the above
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23.
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Personal
email policy should include:
A) A signature template; B)
Auto replies for absences longer than 48 hours; C) A disclaimer; D)
A tone checker, E) Auto correction for spelling
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24.
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When
replying to an email:
A) Reply within 24 hours even on
holidays; B) Do not include the original attachment; C) Keep the original email above the reply; D)
Do not include an additional attachment, E) None of the above
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25.
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When
should an email not be responded to:
A) When it is spam; B)
When a sender delivers two thank you’s; C) To an auto-reply; D)
All of the above, E) A & B only
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1C
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2A
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3D
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4E
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5E
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6D
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7B
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8B
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9A
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10E
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11C
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12C
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13B
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14D
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15A
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16E
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17A
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18E
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19B
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20E
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21D
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22D
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23A
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24B
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25D
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Good Netiquette
And A Green Internet To All! =====================================================================
Tabula Rosa Systems - Tabula Rosa
Systems (TRS) is dedicated to providing Best of Breed Technology and
Best of Class Professional Services to our Clients. We have a portfolio of products which we
have selected for their capabilities, viability and value. TRS provides
product, design, implementation and support services on all products that we
represent. Additionally, TRS provides expertise in Network Analysis, eBusiness
Application Profiling, ePolicy and eBusiness Troubleshooting.
We can be contacted at:
sales@tabularosa.net
or 609 818 1802.
===============================================================
In addition to
this blog, Netiquette IQ has a
website with great assets which are being added to on a regular basis. I have
authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive
Guide to Improve, Enhance and Add Power to Your Email". My new book,
“You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That
Job!” has just been published and will be followed by a trilogy of books on
Netiquette for young people. You can view my profile, reviews of the book and
content excerpts at:
Anyone who
would like to review the book and have it posted on my blog or website, please
contact me paul@netiquetteiq.com.
=====================
Good Netiquette
And A Green Internet To All! =====================================================================
Tabula Rosa Systems - Tabula Rosa
Systems (TRS) is dedicated to providing Best of Breed Technology and
Best of Class Professional Services to our Clients. We have a portfolio of products which we
have selected for their capabilities, viability and value. TRS provides
product, design, implementation and support services on all products that we
represent. Additionally, TRS provides expertise in Network Analysis, eBusiness
Application Profiling, ePolicy and eBusiness Troubleshooting.
We can be contacted at:
sales@tabularosa.net
or 609 818 1802.
===============================================================
In addition to
this blog, Netiquette IQ has a
website with great assets which are being added to on a regular basis. I have
authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive
Guide to Improve, Enhance and Add Power to Your Email". My new book,
“You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That
Job!” has just been published and will be followed by a trilogy of books on
Netiquette for young people. You can view my profile, reviews of the book and
content excerpts at:
Anyone who
would like to review the book and have it posted on my blog or website, please
contact me paul@netiquetteiq.com.
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