Thursday, October 6, 2016

Tabula Rosa Systems Blog For 10/7/2016 - The Dos and Don’ts of Texting Etiquette

Netiquette is not for email alone, as many assume. Netiquette by its very definition Internet + etiquette = Netiquette,  transcends into social media, discussions, tweeting and all of the rest. All of these forms of cyber communication have common principals. Texting is no different.
The article below offers some very good suggestions.

 The Dos and Don’ts of Texting Etiquette  08.07.15 by Sacha Strebe

How often do you actually pick up the phone to call someone anymore? We’re sure you still do, but probably not as much as you text. Model Jourdan Dunn made her preference clearwhen she told Vogue, “If you phone me while I’m texting, I will certified not answer; I’ll continue texting.” It turns out she’s not alone. The millennial generation just doesn’t share the baby boomers’ craving to chat. According to a 2013 survey by Meredith’s Parents Network, Millennial Moms & Media, 30% of millennial moms text with their partner more than they speak. Since a typical U.S. smartphone owner spends 58 minutes a day on his or her beloved handheld device, we thought it was time we outlined a few cell phone codes of conduct.
We have one word for all you swift SMS-ers out there—proofread. A misspelled text sends a pretty careless message. It might be a new age tool, but the courteous codes of our past still apply. If you’re going to interrupt someone somewhere with a message from you, then at least ensure it’s legible. There’s nothing worse. Please don’t rely on autocorrect either—read these if you need a reminder. And if you’re going to use txt tlk, “jst mAk suR yor fRnds cn undRstNd it.” If they still listen to music on vinyl instead of Apple music, then at least direct them to so they can decipher it.
In the old days, people wrote handwritten letters to let others know when something terrible happened. But that’s because they probably lived thousands of miles away from each other, and they didn’t have phones. Bad news should always be delivered in person when possible, and at the very least over the phone if there’s excessive distance or time is an issue. Never text your boss to quit your job, don’t deliver a deceased notice via text, and please don’t break up with someone via SMS either. It’s just plain wrong. 
In our fast-paced world where everyone is perfecting the art of the juggle, calling someone unexpectedly can be seen as intrusive. Be mindful of the other person’s schedule; she could be in the middle of an important meeting, putting her children to bed, or at coffee with a friend. And if you ignore this advice, here’s the common dilemma as a result. If the person doesn’t answer, you’ll think she’s rude, but even if she does pick up, you’ll still think she’s rude. Why? Well, since she didn’t expect your call, she’s probably in the middle of doing something, which means she’ll also be distracted during your call—“yeah, cool, uh huh, hum, okay”—it’s irritating, isn’t it? So if you want her full attention, just shoot her a simple text to arrange a good time to chat, or say, “You free?” Easy. 
We’re all really busy people, that’s not being disputed here, but when you text during a meeting, it’s inappropriate. It sends the message that you’re more important than anyone else there and that you’re not that interested in what your colleagues or clients are saying. Just like you wouldn’t talk over someone while she’s speaking, don’t text over her either. If you have to bring your phone into the meeting room because you’re expecting an important phone call, then at the very least put it on silent and turn it over. We recommend turning off vibrate, too, because this is just as distracting to everyone mid-presentation.
We understand how disruptive voice calls can be. We avoid them too, because who has the time to chat? But when it comes to your mom, please pick up the phone and call her. We’re talking about the woman who made you, raised you, nourished you, and provided for you; she definitely deserves more than a text message. The very the least you can do to return the immeasurable favor is repay her with a quick phone call. The alternative is stalker mom, calling you incessantly with worry because she hasn’t heard from you. 
We love emoji as much as the next millennial, but there can be too much of a good thing, especially if it makes your message incoherent. These cute and colorful cartoons are best left for personal texts, because we’re pretty sure your boss isn’t interested in seeing a fist-bump emoticon when you text to confirm you closed the deal. Keep your messages professional when texting in the workplace. 
This is where the abbreviation needs to be spelled out. SMS is an acronym for “short message service.” It seems some texters have forgotten its origins because let’s be honest: Anyone who receives a message longer than the original 160-character minimum has probably already lost interest. Send terse texts and you’ll always be read.
Out of all the don’ts, this is the worst. Why? Well, for those who’ve never been included in a group text before, just imagine what it’s like to have a million messages at once when everyone in the SMS squad hits “send all” when they reply. It gets pretty annoying pretty quickly, especially since most of the replies aren’t directed at you personally, and some people start having a separate chat within the same text. If you try to opt out, you run the risk of offending the sender and the group because it looks like you don’t care enough to stay in the thread (we’ve all been privy to the unsightly “unsubscribe!” response). Ergh! If you’re really intent on a group conversation, invite your friends to sign up forGroupMe, which allows users to silence their notifications as desired.
============================= For a great satire on email, please see the following:
Good Netiquette And A Green Internet To All! 

Special Bulletin - My just released book

"You're Hired. Super Charge our Email Skills in 60 Minutes! (And Get That Job...) 

is now on sales at 

Great Reasons for Purchasing Netiquette IQ
·         Get more email opens.  Improve 100% or more.
·         Receive more responses, interviews, appointments, prospects and sales.
·         Be better understood.
·         Eliminate indecision.
·         Avoid being spammed 100% or more.
·         Have recipient finish reading your email content. 
·         Save time by reducing questions.
·         Increase your level of clarity.
·         Improve you time management with your email.
·        Have quick access to a wealth of relevant email information.
Enjoy most of what you need for email in a single book.


**Important note** - contact our company for very powerful solutions for IP
 management (IPv4 and IPv6, security, firewall and APT solutions:

Another Special Announcement - Tune in to my radio interview,  on Rider University's station, I discuss my recent book, above on "Your Career Is Calling", hosted by Wanda Ellett.   

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.

I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services.  Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.

Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology marketplace.Anyone who would like to review the book and have it posted on my blog or website, please contact me

No comments:

Post a Comment